We recently visited Bagel Emporium in Coral Gables and were disappointed with the quality of our meal. The wrap was served cold and tasted undercooked, which significantly detracted from the experience. If they’re not going to warm the wraps, they would be better off using higher-quality ones. Additionally, the bread on our sandwich was falling apart, and the pastrami was noticeably poor in quality. To top it off, the potato salad contained undercooked potatoes, further adding to our dissatisfaction. Overall, the meal did not meet our expectations.Response to Review:As a customer, we believe in providing honest feedback based on our experience. While it’s unfortunate that the response focuses on discrediting our review rather than addressing the concerns we raised, it’s important for businesses to take feedback seriously in order to improve. Our intention was never to deceive anyone but to share what we encountered during our visit. We encourage everyone to form their own opinions, but constructive dialogue is always more productive than deflection.
